PRIVACY POLICY
The personal information (“information”) you entrust to us is essential to our business relationship with you. We know how valuable it is, and we are determined to do everything in our power to protect it.
That’s why we’ve adopted this policy, in which we describe our practices for protecting your information and your privacy. Our goal is to be transparent with you. This policy applies to the use and disclosure of any information collected, and the manner in which Southland Health Services collects such information, in the course of your business relationship with us. This policy applies for as long as we hold your information, including after the end of our business relationship.
Southland Health Services inc. is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. Name, Date of Birth, Phone Number and Appointment Confirmations are used in our SMS Messaging system to provide you with ease to remind you about appointments.
Your information will not be shared, rented or sold to any third party.
We use state-of-the-art security measures to protect your information from unauthorized users.
We give you the possibility to control the information that you shared with us (opt-out)
1. Notice
We will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. You have the option to OPT OUT of any SMS Data System usage that we provide.
2. Usage
We use your personal information for the following purposes:
To provide you information that will allow you to use our SMS Data System, with the ability to OPT OUT
To automatically customize your documents with your information
To alert you of any change to your account, or provider.
We collect your email, phone number, DOB, when you make an appointment with our providers.
We also contact the phone number that is provided if we suspect that the cardholder’s credit card information has been compromised, i.e used in a fraudulent way, when making payments to the office.
The data is stored indefinitely. This allows us to provide our clients with their product key when they misplace it.
3. Consent
When you provide your personal information, and sign our intake form, you consent that it can be used for the above purposes and that Southland Health Services is an authorized holder of such information. You may OPT OUT at any time.
4. Access to your information
You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times.
5. Right to accept or refuse to provide your information
Your information belongs to you. Subject to legal or business requirements, you have the right to withdraw your consent to the collection, use or disclosure of information. We will process your request as quickly as possible.
6. Security of information
Southland Health Services is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.
7. What we do with the information you share
Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.
8. How to opt-out
We provide users with the opportunity to opt-out from receiving updates on our services and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.
9. Changes to this policy
If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.
10. SMS Policy
If you consent to receive SMS from Southland Health Services, you agree to receive text messages concerning appointments, SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit About Us – Southland Health Services to see our privacy policy and terms and conditions.”
11. Enforcement of policy
If for some reason you believe Southland Health Services has not adhered to these principles, please notify us and we will do our best to promptly make corrections.
Danyel Phelps
Office Manager/HR
Southland Health Services
865-622-8736 (Office)
704-477-4156 ( Mobile)